General Terms and Conditions
Terms and Conditions of Projekt Loučná Vánice s.r.o.
1. Introduction
1.1. These terms and conditions govern the reservation and rental of apartments offered by Projekt Loučná Vánice s.r.o., ID No.: 09784004, with its registered office at Loučná 158, 431 91 Loučná pod Klínovcem (hereinafter referred to as the “Lessor”).
1.2. Apartment reservations are made via the website www.nakovarne41.cz (or another booking system), where an online booking form with secure payment options is available (e.g., through the Gopay payment gateway or another provider).
1.3. By submitting a reservation, the tenant confirms that they have read and agree to these terms and conditions.
2. Reservation and Payment
2.1. Accommodation can be booked via the online form available on the Lessor’s website.
2.2. Payment for the reservation is made online using a secure payment gateway and a valid payment card.
2.3. Once payment is successfully completed, the tenant will receive a reservation confirmation via the email address provided in the booking form.
2.4. An invoice is automatically generated and sent to the tenant’s email address.
3. Accommodation Conditions
3.1. Accommodation is available only for persons over 18 years of age unless otherwise agreed (e.g., family stays with children).
3.2. The reservation is valid exclusively for the individuals listed in the booking and for the specific dates confirmed in the reservation.
3.3. The Lessor reserves the right to refuse accommodation to guests who appear to be in an inappropriate condition (e.g., under the influence of alcohol or other substances), without any right to a refund.
3.4. During the stay, the property may be documented (e.g., photographs of the apartments for marketing purposes). By staying at the property, the guest agrees to the possibility of being included in such images unless this clearly violates their privacy.
4. Cancellation Policy and Reservation Changes
4.1. Reservations are binding and cannot be canceled without valid reason. In case of cancellation by the tenant, no refund will be provided unless agreed otherwise.
4.2. Reservations are transferable – if the tenant is unable to attend, the reservation may be transferred to another person. This change must be communicated at least 24 hours before the start of the stay.
4.3. If the stay is canceled by the Lessor (e.g., due to technical failure or other extraordinary circumstances), the tenant will receive a full refund of the amount paid.
5. Personal Data Protection
5.1. The Lessor processes the tenant’s personal data (name, email, phone number, and payment information) solely for the purpose of handling the reservation and communication with the guest.
5.2. Personal data is not shared with third parties, except for the payment gateway provider and cases required by law.
5.3. Detailed information about personal data processing is available in the Privacy Policy section on the Lessor’s website.
6. Final Provisions
6.1. These terms and conditions take effect on the date of their publication on the Lessor’s website.
6.2. The Lessor reserves the right to modify these terms and conditions at any time. The version valid at the time of reservation shall apply to the tenant.
6.3. For any questions or complaints, the tenant may contact: info@nakovarne41.cz
Issued in Loučná pod Klínovcem, on April 15, 2025
Projekt Loučná Vánice s.r.o.
Company ID: 09784004
Loučná 158, 431 91 Loučná pod Klínovcem